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FAQ

1. General House Rules & Housekeeping

Host responsibilities:

  • No overcrowding the space beyond the advised capacity

  • No alcohol allowed

  • No gambling

  • No rowdy activities (including karaoke)

  • No water games

  • No confetti

  • No glitter

  • No sparklers

  • No party poppers

  • No snow sprays

  • No blowing soap bubbles

  • Please leave the space on time to avoid a late check out fee of $30 per 15 minutes

  • Please return the space in good and clean condition to ensure the full refund of your security and cleaning deposit

  • All equipment (mics, remote controls, etc) and chairs must be returned to the original storage areas after use.

  • You may leave any opened tables as-is to facilitate our cleaning.

  • All spills must be attended to promptly, using the blue absorbent pads and wet wipes provided in the pantry. Do not allow the fluid to seep all over the floor.

  • To-go coffee or tea boxes should be emptied off all fluids (into the toilet sink) before being thrown into the bin.

  • Bottles of unfinished drinks and water should be emptied off all fluids (into the toilet sink) before being thrown into the bin.

  • All cardboard boxes should be flattened and neatly placed next to the Green Bins outside the door

  • All trash bags within the venue should be tied up and placed into the Green Bins outside the door after your event.

Caterer responsbilities:

  • No pushing of trollies in the venue

  • Buffet caterers must provide their own tables (hot food warmers with metal trays should not be placed on our tables)

  • Caterers must provide their own bins and dispose their trash at the bin centre (not in our Green Bins outside the door)

Vendor responsbilities:

  • No pushing of trollies into the venue

  • Art & Craft or Teambonding Vendors must be responsible for any debris from materials brought in or generated from your workshop or activities. Please ensure everything is cleanly swept up and properly disposed. 

  • Tables must be covered and protected if there are any activities that involve, gluing, cutting, knocking, or anything that may stain/damage the tables.

  • Backdrop vendors: all materials brought in must be cleared out from the venue and properly disposed at the bin centre (not in our Green Bins outside the door). No pasting of tape on the vinyl floor.

  • For balloon vendors: Do not spray oil on the balloons. No pasting on the walls or floor. Balloons should be popped (within the space), swept up and properly disposed.

2. Cancellation & Postponement Policy

  • Change of Date / Postponement
    At least 30 days before event date only. An admin fee of $50 applies. 
    Change of date is subject to availability.

  • Cancellation
    Within 24 hours of making the payment, a full refund will be given.
    At least 30 days before event date: Full refund of payment made. An admin fee of $50 applies.
    Less than 30 days before event date: No refund for payment made. 
    For any cancellations, the $100 security and cleaning deposit will be fully refunded.

3. How to Book?

  • Email to room2fcrew@gmail.com or Whatsapp us at 8751 8274

  • To confirm the booking, we will require the full payment together with a refundable $100 security and cleaning deposit. This deposit will be refunded to you within 24 hours after your event if the space is returned to us in good and clean condition.

4. What is the capacity and what are the types of events/activities are suitable for studio2f?

  • The venue can hold between 24 to 54 pax depending on the type of event and setup you need. Please refer to studio2f main page for the suggested layouts and capacity.

  • The wide rectangular space with no obstructed views allows for a wide range of events like meetings, sharing sessions, workshops, team bonding events, gatherings, talks and even small scale solemnisations.

  • No rowdy activities (DJ sets, live drums, karaoke, mahjong included)

5. What are the facilities provided?

  • WIFI

  • 12 Foldable Tables (1.2 x 0.6m)

  • 54 Folding Chairs

  • 1 Laptop Table

  • Pantry Area with Power socket, Electric Kettle, Fridge & misc accessories

  • Ensuite Toilet

  • Sound system - 12 inch speakers, bluetooth receiver for music devices

  • 2 wireless mics (add-on of $20, or complimentary for weekday events)

  • Epson projector (HDMI) with 100 inch screen (add-on of $20, or complimentary for weekday events)

  • Whiteboard wall (6m) with whiteboard markers

  • Power sockets around the space

  • 5 power extensions

  • Trash bins with Trash bags

6. Food & Drinks, Catering

  • Food and drinks are not included. We do not provide a water dispenser.

  • You are welcome to bring in your own food and drinks, or catering.

  • You can also consider our partner caterers offering 5-10% for our customers

  • No alcohol allowed

  • No durians and other related strong smelling foods

  • No cooking (boiling, steaming, air-frying, frying, stir-frying included)

  • Only caterer food warmers are allowed

  • Coffee machines (non-industrial) are ok

7. Can I put up decorations?

  • No pasting of any decorations or tape on walls, furniture, ceiling and floor

  • No use of spray adhesives

  • Balloon arches and standing backdrops are OK

  • No spraying of oil on balloons

  • Please pop all balloons within the space (not outside) and ensure they are swept up from the floor

  • Any foam or cardboard photo backdrops must be cut down to A4-sized pieces that fit into the trash bags and properly disposed.

8. Early Check in, Late Check out or Extension of booking

  • Event Day Add-ons:

    Early Check in: $30 per 15 minutes
    Late Check out: $30 per 15 minutes
    Extension: $120 per hour (subject to availability)

9. What is the check in and check out process like on the event day?

Check in:

  • No staff will be on site but we can be reached on Whatsapp for any emergencies

  • The door will be automatically unlocked for you before your booking time.

  • The aircon, lights and relevant equipment (projector, audio mixer) will be turned on for you before you enter.

  • ​You may set up the tables and chairs to your needs. The tables and chairs should not be brought out of the venue.

  • You may retrieve the mics, HDMI cable, markers, etc from the locked low cabinet. If you had booked for their use, we will provide you with the pin code to unlock the cabinet.

Check out:

  • Please return all equipment used (mics, HDMI cable, markers, etc) to the sound control cabinet.

  • Fold up all chairs and return them to the original storage area next to the pantry

  • Clear all trash from the tables, pantry and fridge, into the lined Black bins within the venue

  • Tie up the trash bags and place them into the big Green bins outside the door

  • Turn off the aircon and lights

  • Let us know that you are leaving and we will lock the door remotely after you

  • We may come in at the end of your event to check the space

 

10. Amenities in and around Waterloo Centre

  • Lift (located on the 1st floor, next to carpark entrance / loading & unloading area)

  • Within Waterloo Centre

    • 2 foodcourts​

    • 1 convenience store

    • Kurasu Cafe

    • Clap Cafe

    • Wonder Gelato Ice Cream Cafe

  • Around Waterloo Centre

    • 7-11 at Bras Basah MRT station

    • Toast Box at NAFA

    • Ya Kun Kaya Toast at Fortune Centre

    • Killiney Coffee at Fortune Centre

    • Multiple food stall options at Fortune Centre

Get in Touch

room2f | 1700sqft

Bras Basah Complex #04-07

231 Bain Street, Singapore 180231

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studio2f | 850sqft

Waterloo Centre #02-26

261 Waterloo St, Singapore 180261

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